Expert Hardscape Repair Services for Lasting Results

The Poly Guys LLC provides specialized hardscape repair solutions to address damaged, sinking, or failing outdoor structures. Our comprehensive repair services restore the integrity, safety, and beauty of your patios, walkways, retaining walls, and other hardscape features. From minor crack repairs to major structural issues, our skilled team delivers lasting solutions using premium materials and proven techniques developed through years of focused expertise.

Common Hardscape Problems We Solve

Hardscape features are constantly exposed to the elements and daily use, making them vulnerable to various types of damage over time. Identifying and addressing these issues promptly can prevent further deterioration and more costly repairs. The Poly Guys specialize in diagnosing and fixing all types of hardscape problems, from surface-level concerns to deeper structural issues.

Sinking and Uneven Surfaces

One of the most common hardscape issues we address is sinking or uneven paver surfaces. This typically occurs due to improper base preparation, soil erosion, or settling over time. Uneven surfaces not only detract from your hardscape's appearance but also create dangerous trip hazards and drainage problems that can lead to further damage.

Cracked or Broken Pavers

Individual pavers can crack or break due to heavy impacts, freeze-thaw cycles, or poor installation techniques. These damaged elements compromise both the aesthetic appeal and structural integrity of your hardscape. Our repair process includes carefully removing damaged pavers and replacing them with matching materials for a seamless repair.

Failing Retaining Walls

Retaining walls that show signs of leaning, bulging, or cracking require immediate attention to prevent potential collapse. These issues often stem from inadequate drainage, improper construction, or excessive soil pressure. Our team assesses the underlying cause and implements appropriate solutions to restore stability and appearance.

Joint Sand Erosion

The sand between pavers plays a crucial role in maintaining surface stability. When this material erodes due to weather, pressure washing, or natural wear, it leaves pavers vulnerable to shifting, weed growth, and water infiltration. Our repair process includes thorough joint cleaning and premium polymeric sand installation to prevent future erosion.

Our Comprehensive Hardscape Repair Process

At The Poly Guys, we've developed a methodical approach to hardscape repair that addresses both the visible damage and the underlying causes. This comprehensive process ensures not just an aesthetic improvement but a lasting structural solution for your outdoor spaces.

1. Thorough Assessment: We begin with a detailed evaluation of your hardscape, identifying all areas of concern and their root causes. This includes checking for drainage issues, base problems, and structural weaknesses.
2. Customized Repair Plan: Based on our assessment, we develop a tailored repair strategy that addresses your specific issues while maximizing cost-efficiency and longevity.
3. Precise Dismantling: When necessary, we carefully dismantle affected areas to access and address underlying problems, salvaging and reusing existing materials whenever possible.
4. Base Correction: Many hardscape issues stem from inadequate base preparation. We rectify these problems by improving drainage, compacting base materials properly, and ensuring appropriate depth for your specific application.
5. Expert Reinstallation: Using industry best practices, we reinstall pavers, wall blocks, or other hardscape elements with meticulous attention to detail and pattern matching.
6. Joint Stabilization: We apply premium polymeric sand or appropriate jointing materials to lock hardscape elements in place and prevent future movement.
7. Surface Sealing: As a final step, we recommend applying a high-quality sealer to protect your newly repaired hardscape from staining, fading, and premature wear.

Specialized Repair Services We Offer

Root Damage Remediation

Tree and shrub roots can wreak havoc on hardscape installations, causing pavers to heave and creating dangerous uneven surfaces. Our specialized approach includes careful root removal, installation of root barriers, and proper reinstallation of the affected hardscape to prevent future problems while preserving valuable trees and plants.

Drainage Solution Integration

Many hardscape failures stem from inadequate drainage. During our repair process, we can integrate improved drainage solutions such as channel drains, French drains, or permeable paver sections to direct water away from vulnerable areas and prevent recurring issues.

Pattern and Material Matching

For older installations where exact matching pavers are no longer available, we utilize specialized techniques to blend new materials with existing ones, ensuring repairs that are virtually undetectable. Our extensive supplier network helps us source the closest possible matches for even discontinued products.

Structural Reinforcement

For retaining walls and other load-bearing hardscape features, we offer structural reinforcement services that address inherent weaknesses without complete reconstruction. This may include installation of geogrid reinforcement, additional drainage systems, or structural supports to extend the life of your investment.

The Advantage of Choosing The Poly Guys for Hardscape Repair

Unlike general contractors or landscape companies that offer hardscape repair as a sideline service, The Poly Guys specialize in hardscape restoration and repair. This focused expertise allows us to diagnose issues more accurately and implement more effective solutions than providers with less specialized experience.

Our team stays current with industry best practices through continuous education and attendance at events like the National Hardscape Convention. This commitment to ongoing learning means we bring the latest repair techniques and material innovations to your project, resulting in superior outcomes and longer-lasting repairs.

As a locally owned business founded by Adam Sprague and Dylan Reichard, we maintain direct owner involvement in all aspects of our work. This hands-on approach ensures exceptional quality control and personalized service that larger companies simply cannot match. Our reputation for excellence is reflected in our perfect 5-star Google rating and 100% recommendation rate on Facebook.

Contact The Poly Guys today to schedule your free hardscape evaluation. We'll provide honest assessments, transparent pricing, and expert solutions to restore the beauty, functionality, and safety of your outdoor living spaces for years to come.